Regional Head of Office Jobs

About the Organization

Ayuda en Acción (AeA) is an international humanitarian and development organization dedicated to improving the lives of vulnerable communities through sustainable development, emergency response, resilience building, and social inclusion programmes. The organization works across multiple countries supporting humanitarian action, recovery operations, gender equality, education, livelihoods, and community empowerment.

In Mozambique, Ayuda en Acción operates humanitarian and development programmes focused on communities affected by conflict, displacement, and climate-related emergencies, particularly in Cabo Delgado Province.

Position Overview

Job Title: Head of Office – Cabo Delgado
Company: Ayuda en Acción (AeA)
Location: Pemba, Mozambique
Job Type: Full Time
Contract Type: Permanent / Undefined Duration
Start Date: Immediate

The Head of Office will provide strategic and operational leadership for Ayuda en Acción’s programmes in Cabo Delgado, overseeing humanitarian, recovery, and development operations while ensuring coordination between programme teams, support functions, and cross-cutting departments such as MEAL, gender, security, and communications.

Position Objective

The primary objective of this role is to ensure effective leadership, coordination, representation, and operational management of Ayuda en Acción’s activities in Cabo Delgado Province. The role will oversee programme implementation, donor engagement, business development, security management, and office coordination while aligning all interventions with organizational strategy and humanitarian principles.

Key Responsibilities

Strategic & Programmatic Leadership

• Lead the Pemba and Palma field offices and provide overall programme direction
• Oversee humanitarian, recovery, and development portfolios across northern Mozambique
• Support Country Director and Country Management Team in strategic decision-making
• Ensure programme alignment with organizational goals and donor priorities
• Integrate MEAL, security, gender, safeguarding, and communications into all interventions

Team & Office Management

• Supervise programme leads and support national staff management
• Promote staff wellbeing, accountability, safeguarding, and inclusive workplace culture
• Coordinate closely with operations departments including logistics, HR, finance, and administration
• Ensure smooth communication between Cabo Delgado and Maputo offices

Portfolio Management & Programme Learning

• Support implementation of integrated programmes and adaptive management systems
• Coordinate regular programme performance reviews and lessons-learned exercises
• Contribute to development of annual plans and multi-year regional strategies
• Promote innovation and evidence-based humanitarian programming

Security Management

• Monitor and report on the security situation in Cabo Delgado
• Implement and oversee security protocols and risk mitigation measures
• Ensure staff are trained on security procedures and emergency response systems
• Maintain and update security management plans

Compliance & Risk Management

• Identify and manage operational, compliance, and reputational risks
• Support implementation of internal controls in logistics, HR, finance, and procurement
• Ensure adherence to organizational policies, donor regulations, and safeguarding procedures
• Promote staff awareness regarding ethics, safeguarding, and compliance requirements

Partnerships & External Representation

• Represent Ayuda en Acción with authorities, UN agencies, INGOs, local NGOs, and community stakeholders
• Participate in humanitarian coordination forums and cluster meetings
• Build partnerships and support consortium proposal development
• Maintain productive relationships with donors and operational partners

Business Development & Proposal Writing

• Identify funding opportunities and support portfolio diversification
• Lead proposal development for humanitarian and development interventions
• Coordinate technical teams and partners during proposal design processes
• Develop innovative concept notes integrating gender, accountability, and sustainability principles

Educational Qualifications

• Bachelor’s Degree in Logistics, Management, Administration, Engineering, or related field
• Additional humanitarian or project management certifications are considered advantageous

Professionals seeking humanitarian leadership opportunities in Southern Africa may also explore Mozambique job

Experience Requirements

• Minimum 5–6 years of experience in senior humanitarian or NGO management positions
• Strong experience in logistics, procurement, operations, and security management
• Experience managing programmes in complex or high-risk humanitarian contexts
• Demonstrated knowledge of donor regulations including ECHO, EU, USAID, WFP, and IOM
• Proven ability to lead multicultural teams and coordinate field operations

Additional humanitarian and NGO leadership opportunities across Africa are also available at Nigeria job

Technical Skills & Competencies

Programme & Operational Skills

• Strategic planning and programme management
• Humanitarian operations and crisis response coordination
• Risk management and compliance oversight
• Proposal development and donor engagement
• Monitoring, evaluation, accountability, and learning systems

Leadership Competencies

• Strong team leadership and mentoring skills
• High-level stakeholder engagement capability
• Decision-making under pressure
• Organizational coordination and communication skills

Personal Attributes

• Proactive and results-oriented mindset
• High integrity and professionalism
• Ability to work effectively in insecure environments
• Strong analytical and interpersonal skills
• Commitment to humanitarian principles and safeguarding standards

Language Requirements

Essential:

• English (C1/C2 Advanced or Professional Level)
• Portuguese (C1/C2 Advanced or Professional Level)

Highly Valued:

• Spanish (Intermediate to Professional Level)

Salary & Benefits

• Competitive salary package according to Ayuda en Acción remuneration policies
• Permanent employment contract
• Travel allowances for field missions within Mozambique
• Opportunity to work in a leading international humanitarian organization
• Exposure to regional humanitarian leadership and strategic programme management

Training & Professional Development

This role offers professional development opportunities in:

• Humanitarian leadership and operational management
• Security and crisis management systems
• Donor compliance and grant management
• Partnership coordination and consortium development
• Proposal writing and strategic programme design
• Safeguarding and accountability systems

Candidates interested in broader development and humanitarian sector opportunities can also visit Egypt job

Working Conditions

• Based in Pemba, Cabo Delgado Province
• Frequent travel to rural and operational field locations
• High-responsibility humanitarian working environment
• Collaboration with international donors, NGOs, UN agencies, and government institutions

Safeguarding & Equal Opportunity Statement

Ayuda en Acción maintains zero tolerance toward sexual exploitation, abuse, harassment, discrimination, and human rights violations. All recruitment processes are conducted under equal opportunity and safeguarding principles.

Final candidates may be required to provide:

• Updated criminal record certificate
• Sexual offenders registry clearance certificate
• Professional references from previous employers

Application Information

Interested candidates should prepare updated CVs, references, and supporting documents in accordance with Ayuda en Acción recruitment requirements.

Only shortlisted candidates will be contacted for further stages of the recruitment process.

Additional Information

• Ayuda en Acción promotes diversity, equality, and inclusion
• Experience in insecure or conflict-affected areas is highly valued
• Candidates should be willing to travel extensively within Cabo Delgado Province