Hospitality Operations Director Job Vacancy in Pemba, Mozambique – Hospitality & Tourism

Job Description

Position: Hospitality Operations Director

Company: Radisson Hotel Group

Location: Pemba, Mozambique

Experience: 8+ years

Education: Master’s Degree in Hospitality Management or Business Administration

Employment Type: Full-time

Industry: Hospitality & Tourism

Department: Operations

Salary: 85,000 SSP – 120,000 SSP

Vacancies: 1

Company Overview

Radisson Hotel Group is a global leader in the hospitality sector, operating a diverse portfolio of hotels ranging from luxury resorts to upscale business hotels. Our mission is to provide exceptional guest experiences through unparalleled service and world-class amenities. As we expand our footprint across Africa, we are looking for visionary leaders to join our growing team. We pride ourselves on a culture of excellence, innovation, and sustainability, ensuring that every guest leaves with a lasting positive impression. By joining our team, you become part of a global network dedicated to redefining the standards of luxury and efficiency in the service industry.

Job Overview

We are seeking a highly strategic and experienced Hospitality Operations Director to oversee all aspects of our premium resort operations in Pemba. This critical role is designed for a leader who excels in high-pressure environments and possesses a deep understanding of luxury hospitality standards. You will be responsible for driving operational excellence, ensuring financial profitability, and maintaining the highest levels of guest satisfaction. This is a premier career opportunity in Mozambique for a professional who can blend high-level strategic planning with hands-on operational management. For more information on our global standards, visit https://mozambiquejobsearch.com.

Key Responsibilities

• Direct and oversee all departmental operations including Front Office, Food & Beverage, Housekeeping, and Maintenance.
• Develop and implement strategic operational plans to maximize revenue and optimize cost control.
• Ensure strict adherence to international health, safety, and hygiene standards across all facilities.
• Lead and mentor department heads to foster a culture of continuous improvement and professional growth.
• Monitor guest feedback and implement corrective actions to maintain elite service ratings.
• Manage large-scale budgets and provide regular financial performance reports to the regional board.

Required Skills

• Advanced leadership and organizational management capabilities.
• Expertise in revenue management and P&L oversight.
• Exceptional communication skills in English and Portuguese.
• Strong problem-solving skills in fast-paced environments.
• Deep knowledge of luxury hospitality software and property management systems.

Education

A Master’s Degree in Hospitality Management, International Business, or a related field is required. A Bachelor’s degree with significant executive experience may be considered in exceptional cases.

Experience

A minimum of 8 years of progressive leadership experience in luxury hotel operations is essential. Proven track record of managing large-scale teams and multi-million dollar budgets is mandatory for this role.

Salary

The monthly salary for this position ranges from 85,000 SSP to 120,000 SSP, depending on experience and performance metrics.

Benefits

• Competitive performance-based annual bonuses.
• $Comprehensive health and life insurance coverage.
• Subsidized accommodation and meal plans.
• Global career mobility within the Radisson network.

Training

• Executive leadership development programs.
• Advanced hospitality technology training.
• International service excellence workshops.

Working Environment

The working environment is dynamic and high-energy, located in the beautiful coastal region of Pemba. You will work closely with a diverse, multicultural team in a professional, fast-paced setting that demands excellence. This role involves significant interaction with international guests and stakeholders.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. Please visit https://www.egyptjobsearch.com/ for more international career opportunities. We are actively hiring in Mozambique and look forward to reviewing your application for this job vacancy in Mozambique.

Equal Opportunity Statement

Radisson Hotel Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status.