Job Description
About the Organization
Ayuda en Acción is an international humanitarian and development organization committed to improving the living conditions of vulnerable communities through emergency response, recovery programmes, and sustainable development initiatives. The organization works across multiple countries supporting humanitarian assistance, resilience building, gender equality, protection, and community development.
Position Overview
Job Title: Humanitarian Coordinator
Company: Ayuda en Acción
Location: Pemba, Mozambique
Job Type: Full-Time (Temporary Contract)
Start Date: Immediate
Reporting Structure: Coordination with Head of Base, Country Director, and Headquarters
This senior humanitarian leadership role is responsible for managing and coordinating Ayuda en Acción’s humanitarian and recovery programmes in Mozambique, particularly in northern Mozambique where humanitarian crises linked to armed conflict and climate-related emergencies continue to impact communities.
Position Objective
The Humanitarian Coordinator will lead the implementation, supervision, and strategic development of emergency and recovery operations in Mozambique. The role ensures programmes are delivered according to donor requirements, humanitarian standards, approved budgets, and organizational strategic priorities.
Key Responsibilities
Strategic Leadership & Humanitarian Positioning
- Lead implementation of Ayuda en Acción’s humanitarian strategy in Mozambique
- Monitor and analyze humanitarian trends, security situations, and operational contexts
- Ensure project alignment with donor priorities and organizational frameworks
- Strengthen the organization’s humanitarian positioning among key stakeholders
Programme & Project Management
- Coordinate planning, implementation, monitoring, and evaluation of humanitarian projects
- Ensure projects achieve planned objectives, indicators, and deliverables
- Supervise baseline studies, assessments, and monitoring activities
- Review and approve project documents, workplans, budgets, and technical reports
Human Resources & Capacity Development
- Support recruitment and onboarding of humanitarian programme staff
- Provide coaching, mentoring, and technical support to teams
- Supervise staff performance and coordinate team priorities
- Promote staff wellbeing and professional development
Partnership & Alliance Coordination
- Coordinate implementation activities with local partners and Alliance2015 members
- Ensure compliance with partnership agreements and donor expectations
- Promote collaboration and information sharing across stakeholders
Financial & Procurement Oversight
- Monitor project budgets and expenditure forecasts
- Validate procurement processes in line with donor and organizational rules
- Ensure cost-effective utilization of resources
Donor Relations & Reporting
- Maintain communication with donors and headquarters
- Coordinate donor field visits and project reviews
- Lead preparation of narrative reports and donor documentation
Communication & Visibility
- Ensure production of high-quality visibility materials and communication outputs
- Ensure compliance with donor branding and communication guidelines
- Support preparation of articles, briefs, and humanitarian communication materials
External Representation & Coordination
- Represent Ayuda en Acción in meetings with UN agencies, NGOs, government authorities, and community stakeholders
- Participate in humanitarian coordination platforms and technical working groups
- Develop agreements and MoUs with external partners
Security Management & Duty of Care
- Monitor security conditions in intervention areas
- Lead development and implementation of programme security plans
- Ensure risk mitigation measures are integrated into operations
- Coordinate incident reporting and emergency preparedness
Project Design & Proposal Development
- Conduct humanitarian needs assessments and project identification studies
- Contribute to proposal writing and donor project formulation
- Support adaptation and redesign of ongoing programmes when required
Quality & Standards Compliance
- Ensure programmes follow humanitarian principles and standards including Sphere, CHS, protection principles, and International Humanitarian Law
- Participate actively in internal coordination and management processes
Educational Qualifications
- Bachelor’s or Master’s Degree in International Development, Humanitarian Action, Social Sciences, International Relations, or related field
Professionals interested in regional humanitarian and NGO leadership opportunities may also explore work in Mozambique
Experience Requirements
- Minimum 5 years of experience in international cooperation or humanitarian programming
- At least 3 years of direct experience managing emergency or humanitarian programmes
- Experience with donor-funded projects (DG ECHO, USAID/BHA, UN Agencies, DFID, GAC, COSUDE, Spanish Cooperation, etc.)
- Experience in project design, proposal development, and programme management
- Previous work experience in Ethiopia is considered an advantage
Additional humanitarian and development sector opportunities across Africa can be explored at work in Somalia
Technical Skills & Expertise
- Knowledge of humanitarian standards including Sphere and CHS
- Experience in sectors such as WASH, cash programming, gender in emergencies, or protection
- Strong analytical, reporting, and proposal writing skills
- Budget monitoring and operational coordination experience
- Strong understanding of humanitarian principles and protection frameworks
Language Requirements
Essential:
- Portuguese (Advanced/Fluent)
- English (Advanced/Fluent)
- Spanish (Advanced/Fluent or Native Level)
Salary & Benefits
- Competitive salary aligned with Ayuda en Acción remuneration policy
- International humanitarian sector benefits package
- Exposure to high-level humanitarian coordination and donor engagement
- Opportunity to work in complex emergency and recovery environments
Training & Professional Development
The role offers exposure and training opportunities in:
- Humanitarian coordination and emergency response leadership
- Security management and crisis response planning
- Donor compliance and humanitarian reporting systems
- Protection mainstreaming and accountability frameworks
- Programme design and strategic humanitarian positioning
- International NGO coordination mechanisms
Candidates seeking broader NGO and humanitarian management opportunities in Africa may also visit work in Morocco
Core Competencies
Leadership & Management
- Strategic humanitarian leadership
- Team management and capacity development
- Stakeholder engagement and coordination
- Decision-making under pressure
Technical Competencies
- Emergency programme management
- Humanitarian standards compliance
- Financial oversight and donor compliance
- Security and risk management
Personal Attributes
- High sensitivity to humanitarian and security issues
- Strong interpersonal and communication skills
- Ability to work autonomously and within multicultural teams
- Commitment to human rights and gender equality
- Diplomatic, proactive, and solution-oriented mindset
Working Conditions
- Full-time humanitarian field-based role in Pemba, Mozambique
- Frequent national and international travel may be required
- High-responsibility environment involving security-sensitive operations
- Collaboration with international humanitarian actors and donors
Safeguarding & Equal Opportunity Statement
Ayuda en Acción maintains zero tolerance toward sexual exploitation, abuse, harassment, discrimination, and human rights violations. Recruitment processes are conducted under strict equal opportunity and safeguarding principles.
Shortlisted candidates may be required to provide:
- Criminal record certificate
- Sexual offenders registry clearance certificate
- Professional references from previous employers