Travel Advisor Job Vacancy at Blueberry Travel

Job Overview

Blueberry Travel is seeking an experienced and customer-focused Travel Advisor to join its growing operations in Mozambique. This is an excellent opportunity for professionals searching for a travel advisor job in Mozambique, tourism consultant roles, travel agency careers, customer service tourism jobs, or international travel planning positions in Africa.

The role involves assisting clients with travel bookings, itinerary planning, ticketing support, visa guidance, and customer service across multiple destinations. The ideal candidate will have strong communication skills and experience in travel consulting, tourism operations, airline reservations, and customer relationship management.

Travel Advisor Job at Blueberry Travel Mozambique

Company Overview

Blueberry Travel is a travel and tourism service provider operating across Mozambique and multiple international destinations, offering flight bookings, holiday packages, corporate travel solutions, and customer travel assistance services.

Job Details

Company: Blueberry Travel
Position: Travel Advisor
Location: Mozambique (Maputo + other branches)
Employment Type: Full-Time
Industry: Travel & Tourism / Hospitality / Customer Service

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Job Purpose

The Travel Advisor will be responsible for assisting clients with travel arrangements, providing expert travel recommendations, managing bookings, and ensuring a smooth end-to-end travel experience. The role requires strong customer service skills, attention to detail, and knowledge of global travel systems.

This opportunity is ideal for professionals seeking travel advisor jobs, tourism consultant roles, airline reservation careers, holiday planner positions, or travel agency customer service jobs in Africa.

Key Responsibilities

Travel Planning & Customer Assistance

The Travel Advisor will:

• Assist clients in planning domestic and international travel itineraries
• Provide guidance on flights, hotels, tours, and holiday packages
• Offer travel recommendations based on customer preferences and budgets
• Ensure smooth travel experiences for all clients

Booking & Reservation Management

Responsibilities include:

• Handle flight and hotel bookings using reservation systems
• Manage ticket issuance, changes, and cancellations
• Coordinate with airlines, hotels, and travel partners
• Ensure accurate documentation and booking records

Customer Service & Support

The candidate will:

• Respond to customer inquiries via phone, email, and in-person
• Resolve travel-related issues and complaints professionally
• Provide visa and travel requirement guidance
• Ensure high levels of customer satisfaction and retention

Sales & Business Development Support

Additional responsibilities:

• Promote travel packages and tourism services
• Upsell premium travel services and holiday packages
• Support business growth through customer engagement
• Assist in achieving sales and booking targets

Candidates interested in tourism jobs, travel consultant careers, airline booking agent roles, hospitality customer service jobs, or travel industry careers in Mozambique may find this opportunity highly relevant.

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Educational Requirements

Applicants should possess:

• Diploma in Tourism, Hospitality Management, Business Administration, or related field

Additional training in:

• Travel & Tourism Management
• Airline Reservation Systems (Amadeus / Galileo)
• Customer Service Excellence
• Sales & Marketing

will be considered an advantage.

Experience Requirements

Candidates should have:

• 3–5 years of experience in travel agency, tourism, or hospitality industry
• Experience in travel booking systems and customer service
• Strong understanding of international travel procedures
• Experience handling corporate or leisure travel clients is preferred

Applicants with backgrounds in tourism consultancy, airline ticketing, hotel reservations, or customer service roles in travel agencies are encouraged to apply.

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Required Skills & Competencies

The ideal candidate should demonstrate:

• Strong communication and interpersonal skills
• Excellent customer service orientation
• Knowledge of travel booking systems
• Attention to detail and organizational skills
• Sales and negotiation abilities
• Problem-solving and conflict resolution skills
• Ability to work in a fast-paced environment

Candidates seeking travel advisor careers, tourism consultant roles, holiday planning jobs, airline reservation positions, or travel agency customer service jobs in Mozambique may find this role suitable.

Salary & Benefits

Salary: Competitive (based on experience and performance)

Potential benefits include:

• Commission and performance-based incentives
• Career growth in the tourism industry
• Exposure to international travel operations
• Training in travel systems and customer service tools
• Staff travel discounts (where applicable)

Training & Development

The selected candidate may receive:

• Travel booking systems training (Amadeus / Galileo)
• Customer service and sales training
• Destination knowledge and tourism product training
• Airline and visa processing procedures training
• Communication and client handling workshops

Work Environment

This role offers a dynamic customer-facing tourism environment, requiring strong interpersonal engagement, problem-solving, and multitasking skills to support both leisure and corporate travelers.

How to Apply

Interested candidates with the required diploma qualification and 3–5 years of experience in travel and tourism are encouraged to apply for this Travel Advisor vacancy at Blueberry Travel in Mozambique.

This opportunity is ideal for professionals seeking a travel advisor job, tourism consultant role, travel agency career, customer service tourism position, or hospitality travel support job in Africa.