Retail Operations Manager Job Vacancy in Maputo, Mozambique – Consumer Goods

Job Description

Position: Retail Operations Manager

Company: Coca-Cola Beverages Africa

Location: Maputo, Mozambique

Experience: 5+ years in retail operations management

Education: Bachelor’s degree in Business Administration, Retail Management or related field

Employment Type: Full-time

Industry: Consumer Goods

Department: Retail Operations

Salary: 250,000 – 350,000 SSP per month

Vacancies:1

Company Overview

Coca-Cola Beverages Africa is a leading multinational beverage company with a strong presence across the African continent, including Mozambique. As part of the global Coca-Cola system, the company delivers iconic brands to millions of consumers daily, driving economic growth and community development. With a commitment to sustainability, innovation, and local partnership, Coca-Cola Beverages Africa offers a dynamic work environment that encourages professional growth and social impact. This role contributes directly to the company’s mission of refreshing the world and making a difference in Mozambique, aligning with the broader trend of Mozambique Jobs that emphasize both career advancement and community contribution.

Operating in Maputo, the company’s regional hub coordinates distribution, marketing, and retail strategies for the southern African market. The organization values diversity, inclusion, and continuous learning, making it an attractive destination for talent seeking long‑term career opportunities in Mozambique.

Job Overview

The Retail Operations Manager will lead the execution of retail strategies across Coca‑Cola’s distribution network in Mozambique. Reporting to the Country Commercial Director, you will be responsible for optimizing store performance, driving sales growth, and ensuring operational excellence across all retail channels. This position offers a unique chance to shape the retail landscape in Mozambique, contributing to the country’s economic development while advancing your own career. For more information about the company’s vision, visit the main website.

Key Responsibilities

• Develop and implement retail action plans that increase market share and revenue.
• Monitor store performance metrics, conduct audits, and enforce compliance with brand standards.
• Collaborate with sales, marketing, and supply chain teams to align retail initiatives with overall business objectives.
• Lead a team of retail supervisors, providing coaching, performance feedback, and career development.
• Analyze consumer trends and competitor activities to identify growth opportunities.
• Manage budgets, forecast sales, and report on key performance indicators to senior leadership.
• Ensure health, safety, and regulatory compliance across all retail outlets.

Required Skills

• Strong leadership and people‑management abilities.
• Excellent analytical and problem‑solving skills.
• Proficiency in retail management software and Microsoft Office Suite.
• Effective communication and negotiation skills.
• Ability to work in a fast‑paced, results‑driven environment.
• Fluency in Portuguese and English.

Education

A Bachelor’s degree in Business Administration, Retail Management, Marketing, or a related discipline is required. Advanced certifications in retail management or supply chain are advantageous.

Experience

Minimum of five years’ experience in retail operations, preferably within the consumer goods sector, with a proven track record of achieving sales targets and managing large teams.

Salary

The compensation package ranges from 250,000 to 350,000 SSP per month, commensurate with experience and qualifications. The package includes performance‑based incentives, health insurance, and retirement benefits.

Benefits

• Comprehensive health and dental coverage.
• Retirement savings plan.
• Paid annual leave and public holidays.
• Employee assistance program.
• Opportunities for international assignments.

Training

• Onboarding program covering company culture, compliance, and retail systems.
• Continuous professional development through workshops, e‑learning, and mentorship.
• Leadership development tracks for high‑potential employees.

Working Environment

The role is based in a modern office in Maputo with flexible working arrangements, including occasional remote work. The company promotes a collaborative culture where innovation is encouraged, and employees are empowered to make decisions that drive business success.

Application Process

Interested candidates should submit their application through the online portal on the company’s career page. Ensure your resume highlights relevant retail experience and achievements. For additional guidance on applying for Jobs in Mozambique, you may also consult the regional job portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

Coca‑Cola Beverages Africa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, or sexual orientation. We encourage qualified individuals from all backgrounds to apply for this position and join our team in delivering excellence across Mozambique.